beacon.Back to Beacon Contact Beacon
For app questions, listing concerns, account access, or privacy requests, use the website contact address:
Help us understand the issue
Include the email you use for Beacon, a short explanation, your device model, and the app version if available. A screenshot can help, but remove other people's personal information before sending it. Never send your password, sign-in codes, or banking details.
Report a driver listing
Use “Report listing” on the driver's details screen. Include the issue and relevant facts. Save any receipt reference provided by the app for follow-up.
Privacy or account deletion
Read the privacy policy or follow the account-deletion request instructions. Sending an email opens a support request; it does not immediately delete an account.
Emergencies
Contact local emergency services if you or someone else is in immediate danger. Beacon support cannot dispatch emergency assistance or monitor your journey.