Account and data deletion

How to request deletion

1. Email support@bcnx.tech with the subject “Beacon account deletion request”.
2. Send from the email address you use to sign in to Beacon, if you can. Say whether you want your whole account and associated data deleted or want help with a specific data category.
3. If you cannot access that email, describe the access issue. Do not send a password, sign-in code, or identity document in your initial request.

Email a deletion request ↗

You need to send the email from your email app. Clicking this link alone does not send a request.

Information associated with your account

A whole-account request should cover your profile and sign-in record, driver listing and application if applicable, uploaded photos and documents, favorites, notification registrations, and other associated app records. Support must verify account ownership before making account changes.

Retention and timing

The deletion processing deadline, backup expiration schedule, and any retention exceptions have not yet been finalized. Ask support to confirm the scope, completion timeline, and any information that would remain before your request is processed. This page does not promise immediate or complete deletion from every system.

What this request does not cover

Deleting Beacon data does not delete your Google or WhatsApp accounts, phone records, or copies of messages and information held by other people. Uninstalling Beacon or signing out does not delete your Beacon account.

See the privacy policy for more about the app's information use.